BelfiusWeb, banking app 25.3.1

The BelfiusWeb Mobile application is specifically designed for Belfius customers—covering Public, Social, and Corporate sectors—who also utilize the desktop version of BelfiusWeb. It offers a tailored solution that addresses the needs of our business clients across various industries.

This mobile app facilitates secure banking transactions at any time and from any location, providing a practical extension of the desktop platform. Activation requires a BelfiusWeb Mobile contract, which can be easily enabled through the administrative module or user account settings.

Initial setup involves registering your device with a BelfiusWeb Mobile or Isabel access card, followed by authentication using a personal password. These security measures ensure that your accounts and transaction data remain protected at all times. The app is programmed to deactivate after three months of inactivity for security reasons; reactivation is straightforward via the Belfius card reader.

Key features accessible through the app include:

• Viewing an overview of accounts, transaction history, and detailed account information
• Searching for specific transactions
• Signing payment files, transactions, standing orders, and direct debits with a personal password
• Monitoring pending transactions
• Executing national and international transfers between your accounts and investment subfunds
• Reading and sending secure messages
• Receiving alerts for timely notifications requiring action
• Accessing comprehensive account statements
• Tracking files awaiting signatures
• Reviewing card histories and details
• Loading or unloading prepaid cards
• Managing groups of accounts
• Viewing current market prices such as EURIBOR, OLO, and IRS
• Accessing real-time exchange rates
• Contacting our support departments
• Locating nearby branches or ATMs
• Personalizing app settings, including language preferences and device management
• Managing multiple entities within a single session

The array of services and features is designed to facilitate efficient daily banking operations while maintaining robust security and ease of use.

We welcome your feedback on the BelfiusWeb Mobile app. Please share your experiences via the ‘Help/Contact’ section within the application. Your input is vital in our ongoing efforts to enhance our digital banking services.